How can the information and photos provided by the homeowner be downloaded?

When the homeowner clicks on the Submit button, the appraiser receives an email notification. Clicking the URL received in this email takes the appraiser to the appraisal order page, where the status of the order will be marked as Completed. The appraiser can download the data and photos from here.

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• What are the validation checks on the uploaded photos?

  Geocoded photos have to be within a certain distance from the centre of the property’s lot area. The property geocodes are available to HomeRun through the Public Record data for the property.  The photo timestamp should be within seven days of the ...

• Which room types are covered for photo upload?

  The following room types are covered. Living Room Family Room Kitchen Dining Room Master Bedroom Master Bathroom BedroomN (based on number of beds) BathroomN (based on number of baths) Basement Study Room Sun Room Foyer  

• Can the homeowner edit an appraisal order after submission?

  Homeowners can edit an appraisal order or add/modify photos before the Submit button is clicked, that is when the status is Pending. Once the appraisal order form is submitted, the homeowner will only get to view the details shared.

• How can I track the status of my support tickets?

  You have to log in to the PropMix Support portal to view the status of your existing tickets. Once you have logged in, you can check the status of all your tickets, provide additional information on open tickets, re-open a closed ticket, or raise a ...

• What happens if the homeowner has not submitted the appraisal order form?

  The appraisal status will be shown as Pending. The appraiser will be able to view the latest data and photos entered by the homeowner.