What happens if the homeowner has not submitted the appraisal order form?

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• Can the homeowner edit an appraisal order after submission?

  Homeowners can edit an appraisal order or add/modify photos before the Submit button is clicked, that is when the status is Pending. Once the appraisal order form is submitted, the homeowner will only get to view the details shared.

• What is required to create an appraisal order?

  The appraiser has to provide the following information along with their name and contact information to initiate an appraisal order: Subject Property Address Homeowner Information Lender Name (optional) Loan Reference Number (optional)

• How can we access an appraisal order without logging in?

  An appraisal order is accessed through a unique URL that is shared only with the homeowner and the appraiser through email. This cannot be accessed by a third party without having the URL itself.  HomeRun will soon be updated to include a login to ...

• How can the homeowner validate the authenticity of the email notification?

  The appraiser will include the lender’s name and the loan reference number while initiating the appraisal order, and is included in the email notification that the homeowner receives. Both these are confidential details in mortgage processing, and so ...

• How can the information and photos provided by the homeowner be downloaded?

  When the homeowner clicks on the Submit button, the appraiser receives an email notification. Clicking the URL received in this email takes the appraiser to the appraisal order page, where the status of the order will be marked as Completed. The ...